HealthcareDelivery
- Challenge
- A healthcare organisation needed to coordinate multiple transformation workstreams without clear ownership, reporting, or delivery standards.
- What we did
- We established PMO structures, clarified decision rights, and introduced a practical delivery rhythm across sites.
- Outcome
- Leadership gained visibility across the portfolio and critical milestones began landing on schedule.
A multi-site healthcare programme had ambition, funding and executive sponsorship — but limited delivery discipline.
Workstreams overlapped. Status reporting was inconsistent. Teams were busy, yet leadership could not see whether the programme was truly on track.
Our approach
We diagnosed the delivery system first: roles, governance forums, escalation paths and the quality of planning artefacts. Then we redesigned a lean PMO model that fit the organisation’s capacity rather than importing an enterprise framework wholesale.
What changed
- Clear workstream ownership and RACI
- A single portfolio view for executives
- Consistent milestone planning and risk escalation
- Change support for teams adopting the new rhythm
The result was not more paperwork. It was clearer accountability and faster recovery when initiatives drifted.